Frequently Asked Questions

Q: What is the earliest I can Check-in?
A: Standard check-in time is 2pm.  If you want to check in earlier please call us to determine if this is possible. An additional charge may apply.

Q: Can I arrive late?
A: Yes, please give us a call if you are wishing to arrive after 9pm.  We have a 24-Hour Self-Check In machine at the entrance to Reception and we will arrange for your key to be available for collection.

Q: What is the latest I can Check-out?
A:  Check-out is at 10 a.m.  Please call us if you would like a later check-out and we will determine if this is possible.  An additional charge may apply.

Q: Can I bring my dog and is he allowed in the room?
A: Yes, we have Council approval to be a pet-friendly property and we welcome well-behaved dogs in our rooms. A small charge for pet applies to ensure that our high standard of room cleanliness is maintained.  Please bring your dog’s own bed and food and water dishes. Click here for more information.

Q: Do you have undercover parking?
A: No, in most cases, parking is directly outside the room, one car per room.  Several rooms have parking adjacent to the room.

Q: Can I park a trailer, truck, bus, or horse float?
A: Yes, trailers, vans, mini-buses and horse floats can be parked on motel grounds at the rear of our property (accessible by our back entrance), whilst oversize vehicles (semi-trailers, buses and trucks) can be safely parked in front of the motel.

Q: Do you charge for parking?
A: No, all parking is free for guest vehicles.

Q: Are your rooms non-smoking?
A: Yes, all rooms at Leongatha Motel are non-smoking.  If smoking is detected in the room a charge of up to $250 will be incurred.

Q: Do you have room service breakfasts?
A: Yes, our generous hot breakfasts are popular or we can serve you a continental breakfast if you prefer a lighter option.  We are also able to provide you with a continental night tray in the evening so that you can still enjoy breakfast if you have an early start to the day.

Q: Do you have Wi-Fi in guest rooms?
A: Yes, and it’s free!

Q: Do you have Foxtel?
A: Yes, we have a selection of movie, sport and entertainment channels available in all rooms.

Q: Do you have  BBQ available for guest use?
A: Yes, we have a garden BBQ area plus a separate BBQ area for smaller groups.  Crockery, cutlery and utensils will be provided free of charge.

Q: Do you have microwaves in the rooms?
A: Yes, all rooms have microwaves plus toasters, kettles and bar fridges.  Crockery and cutlery can be supplied if you wish to get take-away food.

Q: How close are you to the shops?
A: Less than 2 minutes by car to the Leongatha Shopping Precinct, with shops including Target Country, Woolworths, Super IGA, Aldi and a Cinema Complex.

Q: How close are you to restaurants?
A: We are less than 2 minutes by car or 5 minutes walk of numerous restaurants and fast food outlets including Leongatha RSL, McCartin’s Hotel, Bair’s Hotel, several Pizza restaurants, Chinese, Indian, Thai , Subway, KFC, and McDonald’s. Please visit Google Maps for a detailed list.  We also have charge-back arrangements with a number of restaurants.

Q: Do you have Mini Bars in the rooms?
A:  Yes, all rooms are equipped with Mini Bars containing a selection of alcohol, soft drinks and snacks.  We also have an extensive range of beverages and snacks available from Reception during office hours.

Q: Do you have kitchens in your rooms?
A: No, cooking in the rooms is prohibited under Health Regulations.  The microwaves are provided for re-heating of food only.

Q: Do the rooms come with bedding?
A: Yes, sheets, pillow cases, towels and face washers are all provided.  Doonas can be provided by prior arrangement.

Q: Do you have hairdryers?
A: Yes all rooms have hairdryers, irons and ironing boards.

Q: How far are you from the local Sporting Precinct?
A: The Leongatha Sporting Precinct is directly opposite the Motel.  The Recreation Reserve includes an Aquatic Centre, Tennis Courts, a 9-Hole Golf Course, Indoor sports courts, Netball Courts, Cycling, Table Tennis and Croquet, with AFL, Cricket, and Little Athletics all sharing the oval.  Leongatha Bowls Club is 50 meters from our rear entrance.

Q: Can you accommodate large groups?
A: Yes, with 28 rooms of different configuration we can accommodate bus and other groups.  We can serve continental or hot buffet breakfasts in our function room and will be happy to organise pizzas for dinner in our function room or a more formal dinner for your group at the local RSL.  Our function room is fully licensed.

Q: Do you have conference or meeting facilities?
A: We have a meeting room which will seat up to 35 people and we provide tea, coffee and water.  We can cater morning and afternoon tea or lunches if required.

Q: What is your Cancellation Policy?
A: Cancellations must be made at least 24 hours prior to check in date and time. If Cancellations received less than 24 hours the full amount for the first cancelled night will be charged. Cancellation with less than 24 hours notice of any booking which has a multi-night stay requirement may incur charges for the entire stay.

Q: How do I guarantee by booking?
A: Credit card details are required to secure room booking or a $150 cash bond.

Q: Do you have a gym?
A: All guests are able to use the nearby Voyage Fitness centre for a reduced pay-per visit rate.

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